Sustainability report

An attractive workplace AAK strives to be an attractive employer with a high retention rate. As of December 31, 2020, AAK had a total of 3,982 employees within the scope of this report. The turnover rate increased by 0.6 percent, mainly driven by our business in West Africa, and ended up at 16 percent by the end of the year. We will continue to take action to decrease our turnover rate and build a strong internal pipeline of talent. Diversity and inclusion AAK recognizes that diversity and inclusion are areas that strengthen the company and have the potential to support our growth. Better communication with customers, more agile and collaborative teams, and a broader talent base for recruitment are a few examples of these advantages. This is also why we during 2020 have established a diversity and inclusion program to drive progress within this area. Of AAK’s permanent employees, 23 percent are female. At managerial level, 28 percent are women, which is an increase by 16 percent compared to 2019. It is a posi­ tive reflection of our business that the percentage of female managers is higher than the total percentage of women in AAK, and we hope that this will attract more women to the company in the future. Furthermore, to help increase equality and gender balance, HR has also had awareness training in non-biased recruiting. Organizational overview Of AAK’s employees, 77 percent are permanently employed, while 4 percent are on a temporary con- tract. The remaining 19 percent comprises trainees, agency staff, and at-will employees. The latter is a doctrine of American law that refers to an employment relationship which can be broken by either party with no liability. Americas Americas Europe Europe Asia Asia West Africa West Africa Females Males 40–49 30–39 <30 >49 Females Males 40–49 30–39 <30 >49 Management Salaried Management Hourly paid Salaried Hourly paid AAK Sustainability Report 2020 Better Operations | 39 Employees by age % Employees by category and age % 100 80 60 40 20 0 Employees by regions and gender % 100 80 60 40 20 0 15% <30 33% 30–39 24% 40–49 29% >49 Employees by region and age % 100 80 60 40 20 0 Employment contract type % 1% Apprentice 4% Temporary 6% Agency staff 12% At-will 77% Permanent Employees by category and gender % 100 80 60 40 20 0 Contributes to: