AAK sustainability report 2018

Over the years, AAK has established long-standing relationships with customers built on mutual respect and a detailed understanding of customer needs. Knowing your customers means knowing your markets, and that gives AAK a head start when responding to market trends. From time to time, AAK has even set new trends through the development of leading-edge solutions. Oils and fats from AAK perform valuable functions in customers’ products. They may ensure the right melt- down property, carry flavor, supply essential fatty acids, provide structure, and much more. In each case, AAK’s understanding of customers’ requirements is crucial when developing the right solution. In cooperation with our customers’ key people, AAK’s experts test applica- tions, co-develop product and supply chain solutions and explore new production methods. RSPO supply chain certification Percent of production sites processing palm oil 2014 2015 2016 2017 2018 100 80 60 40 20 0 100 100 100 92 90 Food safety certified Percent of production sites 2014 2015 2016 2017 2018 100 80 60 40 20 0 Key achievements 100 100 100 100 100 Sedex* members and passed SMETA audit Percent of production sites 2014 2015 2016 2017 2018 100 80 60 40 20 0 76 60 69 69 82 AAK Code of Conduct for Agents and Distributors After successfully implementing our Code of Conduct with all employees, and our Supplier Code of Conduct with our raw material suppliers, we began implementing our Code of Conduct for Agents and Distributors in 2014. In 2018, we achieved 97 percent implementation which is a 15 percentage points increase compared to the year before. The implementation percentage for 2018 also includes agents and distributors related to our joint venture in India. Our Customers achievements E-learning courses Our e-learning module on responsible shea was launched during the fourth quarter of 2016 with the ambition that all relevant employees should have passed it at the end of 2018. By the end of 2018, 87 percent of relevant employees had passed the course. We launched our e-learning module on sustainability in AAK during the third quarter of 2017 with the ambition that all relevant employees should have passed it by December 31, 2018. By the end of the year, 83 percent of the target group had passed the course. We continuously update the target group for the e-learning courses and add people throughout the year to make sure all relevant employees are given access to the training material. 17 Contributes to: * Sedex is a global membership organization to manage performance around labor rights, health & safety, environment and business ethics and SMETA is the corresponding audit.